Shipping Policy
SHIPMENT PROCESSING TIMES:
- All orders are processed within 2 Business days (Monday - Friday).
- Orders are not processed and shipped on weekends or holidays.
- Selecting expedited shipping will not decrease the order processing time.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES:
Shipping charges for your order will be calculated and displayed at the checkout. USPS / FEDEX rates are automatically applied.
- Overnight delivery is only available for orders with delivery addresses within the continental United States.
- Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES:
- Creating Better Days CBD ships to addresses within the United States only. PO Box addresses are accepted as well.
SHIPMENT CONFIRMATION & ORDER TRACKING:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking # will be provided after orders have been processed.
DAMAGES:
- Creating Better Days CBD works very diligently to ensure 100% customer satisfaction. If you received your order damaged, please contact us at 1(800) 215-0223.
- Please save all packaging materials and damaged goods
DELTA-8 SHIPPING POLICY:
Creating Better Days retains the right to not ship to any states or territories where local laws conflict with H.R. 2: The Agricultural Improvement Act of 2018, also known as the 2018 Farm Bill. Due to Delta-THC 8 either being illegal or not explicitly legal according to state laws, this product does not ship to the following states:
Alaska, Montana, Idaho, Nevada, Utah, Colorado, Arizona, Iowa, Idaho, Michigan, Arkansas, Mississippi, Kentucky, New York, Delaware, Rhode Island, and Connecticut.
INTERNATIONAL SHIPPING POLICY:
- WE CURRENTLY DO NOT SHIP OUTSIDE THE CONTINENTAL US
RETURNS POLICY:
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
FAQ
How can I place wholesale orders?
Once your wholesale account is approved, you’ll be able to place orders conveniently online through our website. This allows you to browse our full product catalog, view wholesale pricing, and order anytime. For more personalized service, you'll also have a dedicated sales rep who you can call for assistance with your orders or any questions you may have. Our goal is to make the ordering process as seamless and convenient as possible for you.
Who can apply for a wholesale account?
Our wholesale program is open to businesses of all sizes, including smoke shops, vape stores, wellness retailers, and more. If you’re interested in offering a wide range of high-quality cannabinoid products, we’d love to partner with you.
How do I apply for a wholesale account?
Simply fill out our online application form with your business details. Once submitted, our team will review your application and get back to you within 2-3 business days with the next steps.
What products are available for wholesale?
We offer a diverse range of products in the cannabinoid space, including CBD gummies, tinctures, topicals, and other infused products. Our product lineup is designed to cater to various customer needs, from relaxation to pain relief and more.
What are the benefits of becoming a wholesale partner?
As a wholesale partner, you’ll receive competitive pricing, priority access to new products, marketing support, and dedicated customer service. Plus, you’ll be able to order in bulk and take advantage of our fast and reliable shipping.
Is there a minimum order quantity for wholesale purchases?
Yes, we do have a minimum order quantity to ensure you get the best pricing. Details on the minimum order requirements will be provided once your wholesale account is approved.
How long does it take to receive my wholesale order?
Orders are typically processed and shipped within 2-3 business days. Shipping times may vary depending on your location and order size.
Can I white-label your products under my own brand?
Yes, we offer white-label services for our full range of cannabinoid products, including label design and product photography. If you’re interested in creating your own brand, let us know when you apply, and we’ll guide you through the process.
