Help Center

Please use the form below. You can also call customer service on +1 (800) 215-0223.

Contact Us

If you have an issue or question that requires assistance, you can click the button below to email a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us Shipping Policy

Getting Started?

Who is Creating Better Days?

What types of products do you offer?

Which product is right for me?

Do I need a medical card to buy from Creating Better Days?

Age & Compliance

How old do I need to be to purchase?

Are your products federally compliant?

Cannabinoid Education

What is CBD?

What is Delta-8 THC?

What is Delta-9 THC?

What are CBG and CBN?

What is THCA?

What is THC-P?

Serving Size & Responsible Use

How much should I take the first time?

How long should I wait before taking more?

Can I drive after taking THC products?

Will these products show up on a drug test?

Lab Testing & Quality

Are Creating Better Days products third-party lab tested?

Where can I find lab results?

What is a Certificate of Analysis, or COA?

Why are lab tests important?

Shipping & Restrictions

Are any products restricted by state?

Where do you ship?

How long does it take for orders to process?

Does expedited shipping speed up processing time?

Do you offer free shipping?

Do you ship to P.O. Boxes?

How do I track my order?

Returns & Refunds

What is your return policy?

Can sale items be refunded?

What should I do if my order arrives damaged?

Subscriptions

How do I cancel my subscription?

When should I cancel to avoid another charge?

Can I skip, pause, or reschedule my subscription?