Privacy policy



Creating Better Days – Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Creating Better Days (“Creating Better Days,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit creatingbetterdays.com, make a purchase, communicate with us, or interact with our services.

This policy is designed to meet modern privacy expectations and applicable laws, including the EU/UK General Data Protection Regulation (GDPR), California Consumer Privacy Act and Privacy Rights Act (CCPA/CPRA), and other U.S. state privacy laws effective through 2026.

 

 

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you interact with our website or services, you may provide:

  • Name, email address, phone number

  • Billing and shipping address

  • Account login credentials (if applicable)

  • Order and purchase information

  • Communications with customer support

  • Marketing preferences (email and SMS)

  • Age or eligibility confirmations where legally required

B. Information Collected Automatically

When you visit our site, we automatically collect:

  • IP address and approximate location

  • Device type, browser, and operating system

  • Pages viewed, interactions, and referral data

  • Cookies and similar tracking technologies (see Section 8)

C. Information from Third Parties

We may receive limited information from:

  • Payment processors (confirmation and fraud signals)

  • Shipping carriers (delivery updates)

  • Analytics and advertising partners

  • Marketing and communication platforms

 

 

2. How We Use Your Information

We use personal information to:

  • Process orders and deliver products

  • Provide customer support and respond to inquiries

  • Manage accounts and communications

  • Improve website functionality and user experience

  • Send transactional and marketing communications (with consent where required)

  • Detect fraud and secure our services

  • Comply with legal and regulatory obligations

We do not use personal information for automated decision-making that produces legal or similarly significant effects.

 

 

3. Legal Basis for Processing (GDPR)

For users in the EU/UK, we process personal data based on:

  • Contractual necessity (order fulfillment, account services)

  • Consent (marketing, optional cookies)

  • Legitimate interests (site security, service improvement)

  • Legal obligations (tax, accounting, compliance)

 

 

4. How We Share Information

We do not sell personal information for money. We may share information with:

  • Service providers (payment processing, shipping, email/SMS platforms, analytics)

  • Advertising and analytics partners, where permitted and subject to opt-out rights

  • Legal authorities when required by law or to protect rights and safety

  • Business successors in the event of a merger, sale, or acquisition

All service providers are required to protect personal information and use it only for authorized purposes.

 

 

5. Targeted Advertising & California “Sharing”

Some advertising and analytics technologies may be considered “sharing” for cross-context behavioral advertising under California law.

You may opt out at any time by:

  • Using our “Do Not Sell or Share My Personal Information” link

  • Adjusting cookie preferences

  • Enabling recognized browser privacy signals (where supported)

 

 

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

 

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Encrypted data transmission (SSL/TLS)

  • Restricted access controls

  • Secure payment processing through third-party gateways

  • Regular monitoring and vulnerability scanning

No system is completely secure. If you believe your data has been compromised, please contact us immediately.

 

 

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember cart contents and preferences

  • Analyze site performance and usage

  • Support advertising and marketing (where enabled)

You can manage cookies through:

  • Our on-site cookie preference tool

  • Your browser settings

Disabling cookies may limit certain site features.

 

 

9. Your Privacy Rights

A. California Residents (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect and use

  • Access and receive a copy of your information

  • Correct inaccurate personal information

  • Request deletion (subject to legal exceptions)

  • Opt out of sale or sharing of personal information

  • Limit use of sensitive personal information

  • Be free from discrimination for exercising your rights

B. Other U.S. States

Residents of other states may have similar rights under applicable laws.

C. EU/UK Residents (GDPR)

You may have the right to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with a supervisory authority

Requests can be submitted using the contact details below. We may verify your identity before responding.

 

 

10. Marketing Communications

  • Email: You may unsubscribe at any time using the link in our emails.

  • SMS/Text Messages: Reply STOP to opt out.

  • Transactional messages (order confirmations, shipping updates) may still be sent.

Consent is not a condition of purchase.

 

 

11. Children’s Privacy

Our website is not intended for children under 21, and we do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

 

 

12. International Data Transfers

If you access our site outside the United States, your information may be processed in the U.S. or other countries. Where required, we use appropriate safeguards for international transfers.

 

 

13. Contact Us

Creating Better Days
10061 Amberwood Rd
Fort Myers, FL 33913 USA

📧 Email: info@creatingbetterdays.com
📞 Phone: 1-800-215-0223

To submit a privacy request or ask questions about this policy, please contact us using the information above.

 

 

14. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.